Key Considerations in Implementing an IWMS (Integrated Workplace Management System)

Discover how to select the best Integrated Workplace Management System (IWMS) with the right integrators based on the unique requirements of your facility.

Over recent years there has been a spike in remote and hybrid workforce businesses to embrace a more digital landscape. As a result, buildings must adapt to a working environment that’s more decentralized. Shifting to cloud-based applications is at the heart of efforts to modernize across the board through digitization. In terms of complete facility upgrades, this means implementing an Integrated Workplace Management System (IWMS).

Many facilities will likely upgrade to an integrated system in the coming years. The technology is better suited to the operational demands of the digital age. IWMS enables organizations to manage energy use and building performance to meet modern regulations and ESG targets, allocate space and assets effectively, and control costs. Specifically, it brings an added capacity for automation, data-driven decision-making, and mobile device compatibility. In fact, the IWMS market is projected to reach $8.4 billion by 2030.

By implementing an integrated workplace management system, facilities can foster better internal communications, cut operational costs, and streamline the overall management of a workspace. That being said, these benefits are contingent on a successful deployment. Let’s look at some critical factors to consider during the implementation process.

Assessing Organizational Needs and Objectives for an Integrated Workplace Management System

When restructuring workplace management, facility managers should first evaluate the desired outcome of the change. Then, use this aspirational outcome to determine the most impactful solutions after an infrastructure upgrade.

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To foster a meaningful operational shift, the goals and objectives of the transition should determine how you implement IWMS solutions. This way, the result will likely produce more positive targeted results rather than simply undergoing a system upgrade for its own sake.

At the start of the planning phase, get specific about the unique goals the upgrade aims to reach. A workplace struggles to optimize its space use in a hybrid working environment. New infrastructure should target this issue by integrating a dedicated software solution. For instance, an integrated workplace management system can gather data on current use and help managers restructure the space to meet new trends.

Of course, the restructuring plan should also mitigate any operational pain points that may currently be plaguing a workplace. Suppose current building security protocols are overly cumbersome to navigate. Or perhaps these protocols are no longer robust enough to meet the existing needs of a working environment.

In these cases, you should implement an access-specific integrated workplace management system. It can streamline the daily hassle of navigating a building’s access security while strengthening controls to meet modern standards.

Selecting the Right IWMS Solution

Once you’ve clearly outlined the digital transformation goals, the next step is to cross-reference them with potential IWMS software options. At a glance, the number of choices might seem overwhelming. However, you can narrow them down by only considering the software with features that match the facility’s specific needs and requirements.

Property managers should take time in researching the correct system for their needs. By choosing wisely at the start of the process they will benefit by saving time and money in the long term.

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Property managers deciding on the right IWMS solution

To further narrow down the list of workplace management software options that fit your facility’s basic requirements, you should consider several other factors as well:

  • How easily the new software could integrate with existing systems
  • The ability of the IWMS solution to scale up to meet growth goals
  • How user-friendly the solution is for staff members

After all, excessive complexity or the need for extensive training could hinder your operational efficiency.

Ensuring Data Accuracy and Integration

Considering the importance of data in workplace management, it’s hard to overstate how critical it is to ensure accuracy through a system upgrade. Corrupt data sets will yield inaccurate results, which could then lead to errors in operational decision-making. The consequences of relying on inaccurate data sets could be costly.

With this in mind, the integrity of data sets should be paramount. Establish data governance protocols to maintain the accuracy, consistency, and integrity of IWMS data.

Creating a cohesive system to avoid data silos that can skew analysis is equally important. To this end, IWMS solutions must be able to integrate with other relevant systems seamlessly. Solutions like Sentry Interactive’s, Sentry Mobile Access, provides a good example of an access control as a service solution that can facilitate an open integration into a wider workplace management system through open API and SDK. This solution maintains the highest level of access data and the security of access data accuracy by streamlining data flow, enabling real-time collaboration, and overall helping to improve IWMS efficiency and decision-making.

Finally, it’s critical to evaluate the IWMS solution’s availability of application programming interfaces (APIs) and data exchange capabilities. For instance, how well is data shared between the IWMS and other software solutions? This will impact the synchronization of different data sets that are sourced within applications.

Considering the Impact of an Integrated Workplace Management System

Planning and implementing an integrated workplace management system is a matter of aligning a facility’s goals with the features and capabilities of available solutions. Then, managers can begin narrowing down the options by looking into specific factors like user-friendliness, integrations, and scalability. Of course, the final consideration should be maintaining the integrity and cohesion of data sets within the system. This requires specific governance protocols and the availability of APIs to synchronize separate sets of data.

Facility managers need a smart solution like Sentry Mobile Access, mobile access software that can integrate with third party IWMS software plus legacy sytem hardware with no disruption to infrastructure, to increase their IWMS system capability to mobile access.

Sentry Interactive is a leading provider of advanced cloud-based access management solutions. The Sentry Mobile Access Solution can integrate seamlessely into IWMS systems to complete a modern workplace through robust cloud workplace management infrastructure.

Contact us today to learn more about our available smart access solutions and how they can upgrade your integrated workplace mangement system to include smart access.

William Bainborough

Board of Directors

William is an experienced British entrepreneur, founder, and accomplished board executive and advisor for a number of businesses. He is the CEO and co-founder of Doordeck, the world’s only true cloud-based access control aggregator. He is also the managing director and founder of Group Secure, a leader in providing security, CCTV, and access control solutions, products, and installation for high-net-worth individuals in the UK. 

William established his first business at just seventeen and brings 20-plus years of in-depth experience and industry knowledge. He has a proven track record for building businesses from the ground up—and then leading them to profitability and a successful exit across a myriad of sectors including hospitality, retail, security, telecommunications, and e-commerce. William’s leadership, vision, and experience in creating cutting-edge SaaS-based technology platforms will prove invaluable for Sentry Interactive moving forward.

Denis Hébert

Denis Hébert


Hébert began his career at Honeywell International where he held several leadership positions including Managing Director for the Automation and Controls business in France and eventually President of the NexWatch Corporation from 1999-2002. Hébert led HID Global as President & CEO over a transformative 12-year period from 2002-2015, where he provided strategic guidance and grew the business tenfold through a mix of strong organic and acquisitive growth. Most recently, Hébert was President of Feenics Corporation which is a cloud-based access control company that was successfully sold to ACRE LLC at the end of 2021. Hébert also served on the Board of Directors for the Security Industry Association (SIA) from 2009-2020 and was nominated to be Chairman of the Board for SIA from 2016-2018. He is currently Chairman of the Board for Nightingale Security based in Newark, CA.

Stephen Taylor Matthews

Board of Directors
Stephen is a very accomplished attorney, member of the Texas State Bar, licensed commercial real estate broker, and an avid philanthropist. He is an experienced executive board member, serving in leadership positions for more than 20 community councils and corporate boards—ranging from Boy Scouts of America to the ABBA Business Leaders Council, and most recently the American Bank BOD, the Real Estate Council of Austin, and the Marbridge Foundation BOT. With more than 35 years experience, Stephen and his firm, Barrond & Adler, L.L.P. are devoted to eminent domain cases in Texas.

Jon Davis

Board of Directors

Mr. Davis is an Experienced corporate board member, having served on boards of public, private equity-backed, and venture-backed companies. Jon possesses deep industry expertise in dairy, food processing, food technology and manufacturing, and food, beverage, and entertainment services. 

During Jon’s tenure of 25 plus years, he’s led operations, research and development, and mergers and acquisitions. He’s served as CEO and has been the founder and active board member for many successful enterprises—from startups to billion-dollar corporations. While COO and CEO of Davisco Foods International, Jon built a state-of-the-art cheese plant which was awarded the United States Dairy processing plant of the year in 2005 by Dairy Foods magazine. Currently, Jon is active with several non-dairy projects, including investments in local real estate, the Wayzata Brewworks, and his latest venture the new CōV restaurant in Edina’s Galleria.

Joe Caldwell

Founder and Chairman of the Board

Joe is an American entrepreneur, investor, and accomplished executive. He has co-founded, founded, and led many successful businesses, including US Internet, a leading fiber internet service provider, Securence, a leading provider of email filtering software, and Ravon, an industry-leading digital voice communications service. 

It was Joe’s venture, Municipal Parking Services (MPS), that inspired him in 2020 to start Sentry Interactive, an advanced touchless and staffless detection platform.

Caldwell currently serves as CEO and Chairman of the Board for Municipal Parking Services (MPS), a global tech company based in Austin, TX responsible for inventing and patenting technologies that assist in parking and security enforcement.

Joe was named one of Minnesota’s 500 Most Powerful Business Leaders for the past two years—and is a seasoned corporate board member. He’s served on boards of public, private equity-backed, and venture-backed companies—and has deep industry expertise in all aspects of digital technology.

Jason Bohrer

Jason Bohrer

Board of Directors

Jason Bohrer is one of the visionaries behind our mission to bring people back together safely and securely, in any environment, through Sentry’s advanced digital communications and detection platform. With over two decades of senior leadership experience, Jason’s track record of success spans across sales, operations, product innovation, strategy, and technology for domestic and global companies like Bexar Technology Partners, CPI Card Group, HID Global, and Motorola, Inc. Prior to launching Sentry Interactive, Jason was actively involved with several key technology transitions across multiple industries, including the contact and contactless EMV transitions in the U.S. payments industry and the adoption of smart card and mobile technologies in the global access and identity market. Jason was an inaugural member of the University of Chicago Executive Institute and holds a bachelor’s degree in Economics from the University of Texas at Austin. He also serves as the Executive Director for two industry-leading not-for-profit organizations: the Secure Technology Alliance and the U.S. Payments Forum.
Brent Terry

Brent Terry

Chief Operating Officer
Brent Terry leads the operations and solutions organizations at Sentry. This includes all product innovation, development, and operations management. A veteran in the technology space, Brent has more than 30 years of experience across a myriad of industries, like physical security technology and building automation, SAAS, hardware and software product development, internet, digital TV, interactive TV, digital media, telecommunications, and medical products and services. Prior to Sentry, Brent has spun up successful startups and led high-performing teams for some of the biggest global, Fortune 500 companies, including ARRIS, Conerco, Motive Communications, SeaChange International, and IBM. Brent holds a BS in Computer Science from the University of Louisiana. He also is the committee Chairman and Program Director for a non-profit organization responsible for the rollout of smart cards for physicians and first responders.