Residential Management Group (RMG)

Before adopting this solution, an RMG employee had to make trips to the buildings to hand out keys to contractors and then retrieve them after the work was completed. This process consumed valuable time and incurred unnecessary costs for both contractors and RMG. Moreover, there were security concerns as keys were often mislabeled, not returned promptly, or not returned at all.

Compounding this challenge, RMG’s residential properties had a variety of hardware setups, requiring a system-agnostic solution to keep expenses in check.

Implementation:

Sentry Interactive offered a seamless building access control solution for RMG with Sentry Mobile Access, a mobile door entry solution, powered by Doordeck. For their doors without a network connection they utilized Sentry Interactive controller hardware, which linked any door to the Sentry Mobile Access cloud-based access system.

The Sentry Mobile Access software came equipped with features that addressed RMG’s challenges effectively. These features included time-limited digital visitor passes, instant onboarding, and remote credentialing, empowering RMG to manage access to their buildings without needing to be physically present.

Strategy:

RMG initiated a pilot program by incorporating Sentry Mobile Access into 10 buildings, comprising a total of 20 doors. This allowed RMG to test the installation of Sentry Mobile Access and gauge the response from building occupants. A further 4 buildings were added 6 weeks later to bring the total number of mobile access controlled networked doors to 34.

Sentry Interactive provided training to Residential Management Groups Business Analyst on how to usage and manage build access using the Sentry Mobile Access platform, granting them full control over RMG properties. After just one training session, the Business Analyst felt confident enough to train colleagues independently. With Sentry Mobile Access, RMG could instantly grant occupants access to the relevant doors using the remote onboarding feature and send digital visitor passes to on-site contractors.

James Hooper, the Business Analyst at RMG, recalled his first encounter with Sentry’s readerless mobile access solution, realizing the simplicity of the solution after mistakenly grabbing the wrong set of keys. He emphasized the significant time savings achieved by implementing digital visitor passes, resulting in approximately 280 hours of saved employee time per month, which was historically spent delivering and retrieving keys from contractors. Simultaneously, RMG could provide smartphone-based keyless entry to residents, ensuring their safety during the pandemic.

Results:

Within a mere two days, the Sentry Mobile Access software was fully integrated into the 10 pilot residential buildings owned by RMG. Residents provided positive feedback during the installation, with one tenant expressing enthusiasm for the safety and convenience of the system.

As a testament to Sentry Interactive’s user-friendly interface, minimal training was required. RMG staff swiftly provided instant door access to all willing building occupants, without imposing the product on those who preferred using traditional key cards and fobs.

Contractors also benefited significantly from the system, finding it simple and straightforward to operate, especially when accessing buildings with electronic gates.

Impact:

The collaboration between Sentry Interactive and RMG has been a resounding success. Both RMG and its building occupants have expressed high satisfaction with the Sentry Interactive mobile entry solution.

  • The project commenced with 10 pilot residential buildings, each requiring 20 doors.
  • The solution has expanded to an additional 4 buildings, resulting in a total of 34 doors now supported by Sentry Interactive.
  • A remarkable 63% of RMG’s tenants swiftly adopted Sentry Mobile Access leaving behind their key cards and fobs.
  • Contractors have streamlined their building access through time-limited visitor door passes, used twice weekly.
  • Across the 14 trial buildings, RMG has saved over 56 hours of employee time weekly.
  • Annually, an impressive 2,912 hours of head office employee time has been conserved thanks to Sentry Interactive’s innovative solution.

William Bainborough

Board of Directors

William is an experienced British entrepreneur, founder, and accomplished board executive and advisor for a number of businesses. He is the CEO and co-founder of Doordeck, the world’s only true cloud-based access control aggregator. He is also the managing director and founder of Group Secure, a leader in providing security, CCTV, and access control solutions, products, and installation for high-net-worth individuals in the UK. 

William established his first business at just seventeen and brings 20-plus years of in-depth experience and industry knowledge. He has a proven track record for building businesses from the ground up—and then leading them to profitability and a successful exit across a myriad of sectors including hospitality, retail, security, telecommunications, and e-commerce. William’s leadership, vision, and experience in creating cutting-edge SaaS-based technology platforms will prove invaluable for Sentry Interactive moving forward.

Denis Hébert

Board of Directors
Hébert began his career at Honeywell International where he held several leadership positions including Managing Director for the Automation and Controls business in France and eventually President of the NexWatch Corporation from 1999-2002. Hébert led HID Global as President & CEO over a transformative 12-year period from 2002-2015, where he provided strategic guidance and grew the business tenfold through a mix of strong organic and acquisitive growth. Most recently, Hébert was President of Feenics Corporation which is a cloud-based access control company that was successfully sold to ACRE LLC at the end of 2021. Hébert also served on the Board of Directors for the Security Industry Association (SIA) from 2009-2020 and was nominated to be Chairman of the Board for SIA from 2016-2018. He is currently Chairman of the Board for Nightingale Security based in Newark, CA.

Stephen Taylor Matthews

Board of Directors
Stephen is a very accomplished attorney, member of the Texas State Bar, licensed commercial real estate broker, and an avid philanthropist. He is an experienced executive board member, serving in leadership positions for more than 20 community councils and corporate boards—ranging from Boy Scouts of America to the ABBA Business Leaders Council, and most recently the American Bank BOD, the Real Estate Council of Austin, and the Marbridge Foundation BOT. With more than 35 years experience, Stephen and his firm, Barrond & Adler, L.L.P. are devoted to eminent domain cases in Texas.

Jon Davis

Board of Directors

Mr. Davis is an Experienced corporate board member, having served on boards of public, private equity-backed, and venture-backed companies. Jon possesses deep industry expertise in dairy, food processing, food technology and manufacturing, and food, beverage, and entertainment services. 

During Jon’s tenure of 25 plus years, he’s led operations, research and development, and mergers and acquisitions. He’s served as CEO and has been the founder and active board member for many successful enterprises—from startups to billion-dollar corporations. While COO and CEO of Davisco Foods International, Jon built a state-of-the-art cheese plant which was awarded the United States Dairy processing plant of the year in 2005 by Dairy Foods magazine. Currently, Jon is active with several non-dairy projects, including investments in local real estate, the Wayzata Brewworks, and his latest venture the new CōV restaurant in Edina’s Galleria.

Joe Caldwell

Founder and Chairman of the Board

Joe is an American entrepreneur, investor, and accomplished executive. He has co-founded, founded, and led many successful businesses, including US Internet, a leading fiber internet service provider, Securence, a leading provider of email filtering software, and Ravon, an industry-leading digital voice communications service. 

It was Joe’s venture, Municipal Parking Services (MPS), that inspired him in 2020 to start Sentry Interactive, an advanced touchless and staffless detection platform.

Caldwell currently serves as CEO and Chairman of the Board for Municipal Parking Services (MPS), a global tech company based in Austin, TX responsible for inventing and patenting technologies that assist in parking and security enforcement.

Joe was named one of Minnesota’s 500 Most Powerful Business Leaders for the past two years—and is a seasoned corporate board member. He’s served on boards of public, private equity-backed, and venture-backed companies—and has deep industry expertise in all aspects of digital technology.

Jason Bohrer

Jason Bohrer

President and CEO
Jason Bohrer is one of the visionaries behind our mission to bring people back together safely and securely, in any environment, through Sentry’s advanced digital communications and detection platform. With over two decades of senior leadership experience, Jason’s track record of success spans across sales, operations, product innovation, strategy, and technology for domestic and global companies like Bexar Technology Partners, CPI Card Group, HID Global, and Motorola, Inc. Prior to launching Sentry Interactive, Jason was actively involved with several key technology transitions across multiple industries, including the contact and contactless EMV transitions in the U.S. payments industry and the adoption of smart card and mobile technologies in the global access and identity market. Jason was an inaugural member of the University of Chicago Executive Institute and holds a bachelor’s degree in Economics from the University of Texas at Austin. He also serves as the Executive Director for two industry-leading not-for-profit organizations: the Secure Technology Alliance and the U.S. Payments Forum.
Brent Terry

Brent Terry

Chief Operating Officer
Brent Terry leads the operations and solutions organizations at Sentry. This includes all product innovation, development, and operations management. A veteran in the technology space, Brent has more than 30 years of experience across a myriad of industries, like physical security technology and building automation, SAAS, hardware and software product development, internet, digital TV, interactive TV, digital media, telecommunications, and medical products and services. Prior to Sentry, Brent has spun up successful startups and led high-performing teams for some of the biggest global, Fortune 500 companies, including ARRIS, Conerco, Motive Communications, SeaChange International, and IBM. Brent holds a BS in Computer Science from the University of Louisiana. He also is the committee Chairman and Program Director for a non-profit organization responsible for the rollout of smart cards for physicians and first responders.