Securing Your Residential Care Facility and Why You Must Prioritize Mobile Access Control Now

Discover how access control modernization can help your residential care facility overcome unique security challenges without disrupting daily operations.

Overseeing a residential care facility is incredibly challenging in many ways. But perhaps one of the most concerning threats to any residential assisted living home is the heightened security risk the facility incurs.

Vulnerable residents, sensitive data, and expensive equipment turn the average residence care home into an enticing target for nefarious actors. This is compounded by the fact that you’re likely managing a nearly continuous influx of visitors and medical personnel. It makes the idea of preventing access to potential security threats completely overwhelming.

However, recent advancements in access control technology through innovative enterprises like Sentry Interactive aim to tackle this challenge for critical service providers like residential facilities. These new entry systems can mitigate the looming threats you’re managing without disrupting the daily task of caring for residents.

With this in mind, let’s walk through the fundamentals of access management controls.

Understanding the Vulnerabilities of Residential Care Facilities

There are several entirely unique security challenges that your residential care facility likely faces. For instance, residents directing violent outbursts at staff members is of primary concern.

In the same vein, patient wandering is another dangerous yet practically inevitable consideration. This issue requires the use of access control solutions. After all, no residential care facility has the staffing capacity to monitor every patient 24/7.

The theft of patient valuables or medical equipment is also a risk due to the high volume of visitors. Although in this regard, the potential theft from medicine dispensaries by staff, visitors, or residents is also of paramount concern.

The combination of all these threats requires a visitor management system that traces access to critical spaces and generates a searchable audit trail.

The Role of Access Control in Residential Care Security

Door access control systems provide an added layer of security to every entry and exit point between spaces in a residential care facility. Only authorized individuals will be able to pass through particular entrance points. This empowers you to make visitor, resident, and staff management more comprehensive.

Essentially, access control systems let you control the movement of everyone within a building. Improving the overall security of residential care homes.

The best visitor management systems are able to vastly improve building security without inconveniencing authorized entrants. For instance, credentials can be issued directly to the user’s mobile device, allowing them to pass secure points without a keycard or badge.

Sentry Interactive’s encrypted and cloud-based mobile access software doesn’t just protect data privacy. It also allows managers to instantly revoke or customize individual permissions.

Tool Tip: With Sentry Mobile Access, you can remotely grant a digital time-limited visitor pass from anywhere, at any time, to any access point. For facilities like resident care homes, this can help you easily manage visitor traffic.

Tailoring Access Control to Resident Needs

It takes systemic flexibility to strike a balance between the unique mobility needs of residents and your facility’s robust security requirements. This often means finding a way to prioritize convenience when it comes to entry systems for residents’ private spaces. And yet, public areas must maintain tight security measures. This way, residents can have as much independence as possible without threatening their well-being.

female doctor visiting a residential care facility
Photographer: Micolas

To pull off such a balance, your residential care facility needs a flexible solution that’s easy to implement. For instance, open-source API access control solutions like Sentry Interactive’s mobile access software can integrate with multiple major legacy brand systems that might already be installed in the facility, meaning there’s no disruption to existing infrastructure. Additionally, if the facility has a space management platform that helps to manage patient and staff movements, Sentry Mobile Access can integrate into it to provide mobile access capabilities via its open SDK.

Flexible Access Schedules

With a frictionless access control system for your residential care facility, you can set personalized access times for caregivers, family visits, or personal outings. This enables you to foster an environment that respects the independence of residents by providing a sense of control and comfort.

In having the ability to customize access to meet individual requirements, security systems also create a safer environment. This way, stronger security won’t compromise the quality of residents’ lives, but rather enhance it.

Tool Tip: With Sentry Interactive’s Mobile Access Control, you get granular control of authorized access. Contractors and service providers can be given temporary access during specific hours, while high-security areas like private residences and pharmacies remain restricted.

Emergency Access Protocols

Emergency protocols for access controls are critical for your residential care facility. Access control systems should include secure emergency protocols that allow authorized personnel swift entry during crises while maintaining overall security. This ensures the ability to evacuate immediately in case of medical emergencies, fires, or other urgent situations.

Privacy Considerations

To respect residents’ privacy, access logs and personal data must be handled discreetly. Implement strict data protection policies to comply with regulations and protect sensitive medical information.

Of course, personal data like keyless entry logs and medical information should only be accessible to authorized personnel. To this end, robust cybersecurity safeguards are a critical component of preventing breaches.

Tool Tip: Outfit your facility with mobile access controls that leverage technology with the highest levels of encryption to secure information stored in the cloud. This way, you’re creating a secure environment that protects your residents’ right to privacy.

Sourcing Advanced Access Controls for a Residential Care Facility

It’s vital to strike a balance between the need for a robust security system and the obligation to respect the autonomy and independence of your residents. Implementing an advanced access control system can help you achieve this. Sourcing a quality system is essential.

With Sentry Interactive’s mobile access system, your residential care facility can strengthen its security measures without impeding daily operations. Our tailored systems provide the perfect harmony between security and independence. We ensure your residents receive the highest quality of care while maintaining a protected environment.

Reach out to learn more about Sentry Interactive’s secure access control systems.

William Bainborough

Board of Directors

William is an experienced British entrepreneur, founder, and accomplished board executive and advisor for a number of businesses. He is the CEO and co-founder of Doordeck, the world’s only true cloud-based access control aggregator. He is also the managing director and founder of Group Secure, a leader in providing security, CCTV, and access control solutions, products, and installation for high-net-worth individuals in the UK. 

William established his first business at just seventeen and brings 20-plus years of in-depth experience and industry knowledge. He has a proven track record for building businesses from the ground up—and then leading them to profitability and a successful exit across a myriad of sectors including hospitality, retail, security, telecommunications, and e-commerce. William’s leadership, vision, and experience in creating cutting-edge SaaS-based technology platforms will prove invaluable for Sentry Interactive moving forward.

Denis Hébert

Denis Hébert


Hébert began his career at Honeywell International where he held several leadership positions including Managing Director for the Automation and Controls business in France and eventually President of the NexWatch Corporation from 1999-2002. Hébert led HID Global as President & CEO over a transformative 12-year period from 2002-2015, where he provided strategic guidance and grew the business tenfold through a mix of strong organic and acquisitive growth. Most recently, Hébert was President of Feenics Corporation which is a cloud-based access control company that was successfully sold to ACRE LLC at the end of 2021. Hébert also served on the Board of Directors for the Security Industry Association (SIA) from 2009-2020 and was nominated to be Chairman of the Board for SIA from 2016-2018. He is currently Chairman of the Board for Nightingale Security based in Newark, CA.

Stephen Taylor Matthews

Board of Directors
Stephen is a very accomplished attorney, member of the Texas State Bar, licensed commercial real estate broker, and an avid philanthropist. He is an experienced executive board member, serving in leadership positions for more than 20 community councils and corporate boards—ranging from Boy Scouts of America to the ABBA Business Leaders Council, and most recently the American Bank BOD, the Real Estate Council of Austin, and the Marbridge Foundation BOT. With more than 35 years experience, Stephen and his firm, Barrond & Adler, L.L.P. are devoted to eminent domain cases in Texas.

Jon Davis

Board of Directors

Mr. Davis is an Experienced corporate board member, having served on boards of public, private equity-backed, and venture-backed companies. Jon possesses deep industry expertise in dairy, food processing, food technology and manufacturing, and food, beverage, and entertainment services. 

During Jon’s tenure of 25 plus years, he’s led operations, research and development, and mergers and acquisitions. He’s served as CEO and has been the founder and active board member for many successful enterprises—from startups to billion-dollar corporations. While COO and CEO of Davisco Foods International, Jon built a state-of-the-art cheese plant which was awarded the United States Dairy processing plant of the year in 2005 by Dairy Foods magazine. Currently, Jon is active with several non-dairy projects, including investments in local real estate, the Wayzata Brewworks, and his latest venture the new CōV restaurant in Edina’s Galleria.

Joe Caldwell

Founder and Chairman of the Board

Joe is an American entrepreneur, investor, and accomplished executive. He has co-founded, founded, and led many successful businesses, including US Internet, a leading fiber internet service provider, Securence, a leading provider of email filtering software, and Ravon, an industry-leading digital voice communications service. 

It was Joe’s venture, Municipal Parking Services (MPS), that inspired him in 2020 to start Sentry Interactive, an advanced touchless and staffless detection platform.

Caldwell currently serves as CEO and Chairman of the Board for Municipal Parking Services (MPS), a global tech company based in Austin, TX responsible for inventing and patenting technologies that assist in parking and security enforcement.

Joe was named one of Minnesota’s 500 Most Powerful Business Leaders for the past two years—and is a seasoned corporate board member. He’s served on boards of public, private equity-backed, and venture-backed companies—and has deep industry expertise in all aspects of digital technology.

Jason Bohrer

Jason Bohrer

Board of Directors

Jason Bohrer is one of the visionaries behind our mission to bring people back together safely and securely, in any environment, through Sentry’s advanced digital communications and detection platform. With over two decades of senior leadership experience, Jason’s track record of success spans across sales, operations, product innovation, strategy, and technology for domestic and global companies like Bexar Technology Partners, CPI Card Group, HID Global, and Motorola, Inc. Prior to launching Sentry Interactive, Jason was actively involved with several key technology transitions across multiple industries, including the contact and contactless EMV transitions in the U.S. payments industry and the adoption of smart card and mobile technologies in the global access and identity market. Jason was an inaugural member of the University of Chicago Executive Institute and holds a bachelor’s degree in Economics from the University of Texas at Austin. He also serves as the Executive Director for two industry-leading not-for-profit organizations: the Secure Technology Alliance and the U.S. Payments Forum.
Brent Terry

Brent Terry

Chief Operating Officer
Brent Terry leads the operations and solutions organizations at Sentry. This includes all product innovation, development, and operations management. A veteran in the technology space, Brent has more than 30 years of experience across a myriad of industries, like physical security technology and building automation, SAAS, hardware and software product development, internet, digital TV, interactive TV, digital media, telecommunications, and medical products and services. Prior to Sentry, Brent has spun up successful startups and led high-performing teams for some of the biggest global, Fortune 500 companies, including ARRIS, Conerco, Motive Communications, SeaChange International, and IBM. Brent holds a BS in Computer Science from the University of Louisiana. He also is the committee Chairman and Program Director for a non-profit organization responsible for the rollout of smart cards for physicians and first responders.