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The Crane Building + Sentry Interactive : Streamlining Access for Smart Building Management

The Crane building is a multi-use commercial building situated in the heart of London’s bankside owned by Dorrington who acquired and refurbished the property in 2013/14. The building comprises 7 floors, accommodating 5 companies and a flex workspace on the 4th floor.

The building’s floors, accessible by two smart elevators or stairs, are characterized by open-plan office spaces including private meeting room areas and kitchen facilities. On the basement level, there is a gym which building members can use at their leisure and a communal roof garden on the rooftop.

Why has Sentry Mobile Access been adopted by the building?

Dorrington decided on implementing Sentry Mobile Access, powered by Doordeck due to recommendations by trusted industry figures, a plethora of access control features and integrations and excellent customer and developer support. With other trusted access control companies not being London-based they were ruled out by Dorrington. In addition, the variety of unlocking methods (QR, in-app NFC, iOS/ Android widgets) and the ability to integrate with the InterGate, the existing building experience app, sealed the deal. Rising costs and environmental concerns became a reason for change as well. Before installing Sentry Mobile Access, plastic access cards were costing Dorrington £8 per card and with a high turnover of cards starting to become a problem as a result of them being lost, stolen or forgotten, this started to add up. Furthermore, Dorrington wished to make a change to become more environmentally friendly, reducing single-use plastics, starting with key cards. 

Active Users

500

Product

Sentry Mobile
Access

Building App Integration

InterGate

How is Sentry Mobile Access being used in the building?

Sentry Mobile Access is activated on 40 doors today in the Crane building with plans to add 10 more in the near future. More than 500 users are benefitting from mobile access, helping to improve building flow from reduced friction points in a high occupancy space. Using Sentry Interactive’s open SDK solution, cloud-based mobile access was seamlessly integrated into Crane’s existing tenant experience platform, InterGate. Expanding its capabilities to accommodate mobile access and allow members to store their keys digitally. Now when a member uses their mobile NFC to unlock a door, they are automatically taken to the InterGate platform where they can access building information, support and communications, increasing building community and engagement. From a building management perspective, the integration allows for the platform to offer a complete centralized access management system, and improve communications with occupiers, Greg Sutcliffe, Managing Director of InterGate explains: 

“Sentry Interactive’s SDK integration with our InterGate app completes our ‘Single Pane of Glass’ solution. As an all-in-one solution that provides a best-in-class building management platform, having NFC mobile access control integrated with the InterGate app is critical to first-class user experience and visitor management. With Sentry Interactive embedded in our app we can now provide room booking management and understand building and room usage across our clients’ portfolios.”


Greg Sutcliffe, Managing Director of InterGate

How has Sentry Interactive Improved the user experience in The Crane Building?

Tenants of the Crane are now able to carry their keys digitally and access doors securely through NFC smartphone entry via the InterGate platform. This means forgotten or lost keycards are a thing of the past for the Crane’s tenants, all keys are stored in the one place, their phone. For temporary workers, contractors and visitors they can be granted digital access passes for a particular time and date. Using a QR code emailed to them they are able to access the doors granted to them within the timeframe. Once their time is up, access is revoked preventing any potential future breaches of security. This has become especially convenient for granting access to contractors that are working over the weekends, when there might not be on-site building staff. 

“With the addition of Sentry Interactive to the Crane and its smooth integration with InterGate, our building app, we have been able to improve and modernise our member and visitor experience. We needed a solution to physical key cards that were being reissued on a daily basis by our receptionist staff, causing unnecessary work, costs, and security risk. Adopting a mobile solution was the answer and Sentry Interactive with its ability to integrate with our app was ideal for us. Controlling user access remotely has been a game changer for building management and our front of house operations, alleviating problems with key storage and creating peace of mind from improved access control security. Engagement on our building experience platform has also increased as a result of the new mobile access capability, with users now required to access the app to activate their digital keys to unlock doors.”


Connie Lester, Head Of Corporate Operations, Dorrington 

Dorrington’s requirements to manage the Crane’s occupiers effectively has been made easier with the addition of Sentry Interactive’s remote mobile access system. Sentry Interactive’s cloud infrastructure creates a ‘Single Pane of Glass’ allowing the building operator to manage access permissions at the touch of a button for the building as well as the other sites they manage via any device, for example The Bindery, another London-based Dorrington site. In addition to this, unlocking data insights through cloud-based access control improves transparency in space utilization in which the building manager can analyse and use to optimize how they wish. 

How will Sentry Interactive help with the future of the site’s usage?

With 10 more doors on the way for the Crane, Sentry Interactive can represent its ability to scale in no time, without disrupting the building’s infrastructure. All that is required is 10 more wireless stick-on custom tiles to be placed next to the new doors, these are then connected to the existing cloud-infrastructure which is already integrated with InterGate platform and it’s done!

Get in touch today to find out more about Sentry Mobile Access and our other connected workplace solutions! 

“It’s been a pleasure to work in partnership with Intergate and Dorrington. Their commitment to innovation complements our vision of simplifying access management through award winning mobile access control that provides hassle-free digital visitor passes and digital keys for tenants and their employees and visitors.”

Author – Guy Adderley, Director of Sales & Operations (UK and Europe)

"Sentry’s smart software solution provides the ability to scale and modernize our full portfolio whilst simultaneously enhancing the level of security that our buildings have."
Tobie ChapmanEstates Manager, Colliers
"Sentry’s solutions have been instrumental in amplifying our commitment to innovation. It seamlessly blends with our mission of providing smarter buildings for our customers."
Megan PatelFacilities Manager, BE Offices
"We’ve chosen Sentry as the go-to solution for all our future sites, making it the gold standard for access control in our spaces. This decision ensures that every new location benefits from the same consistent, streamlined, and secure entry experience."
Ben NewtonHead of Operations, Patch
"We have two sites each with different access control systems, neither of which support smartphone access. We were worried we'd have to start from scratch at huge cost but the Sentry Mobile Access system has slotted in right alongside. It's inexpensive, simple to install, and easy to operate"
TomDirector at Cowork
"Since integrating Sentry Mobile Access with our existing ACT door access control hardware we have been able to provide smartphone touch free door entry to our tenants, particularly important during these times where tenants need to feel at ease"
FreddyCEO at Savvy
"I can strongly recommend their mobile access software solution works perfectly alongside my existing Paxton access control hardware"
LisaFD at Estate Insurance Group (EIG)
"Being a multi-tenant building landlord, I need to be able to provide access for multiple tradespeople, and have visibility of the comings and goings to ensure my buildings are secure and run efficiently. Being able to issue visitor passes for specific entry and exit times solves the need to be at the building to let the workmen in".
NickChairman at Property Consolidation, LLP
"Sentry Interactive was the logical access system for us. The UI is intuitive and easy to navigate, and when we need support the team are beyond helpful. We'd highly recommend Sentry Mobile Access to anyone".
SarahProgram Manager at Cisco
"Big fan of Sentry Mobile Access! The app is really easy to use and if you have any problem the support team is really quick and helpful. Everyone in the office comments on how fantastic it is".
ChristillManager at Rainmaking Loft
"It was simple and straight forward to operate, easy and simple to install on my Android phone. I am really impressed. This block also had electronic gates, which I did use, again worked well to get in".
MarkElectrician, RMG Managed Property
"I love Sentry Interactive. It's made my life easier and helped provide additional logs of all time stamped comings and goings from the building. It’s also help me to save money and time".
ArilmaOffice Manager, Property Consolidation LLP
"It seems super safe. The app is really well designed and easy to use. The widget is very convenient to open the door from a distance (especially in times of Covid, when it is nice to avoid touching door handles, etc)".
PedroTenant, RMG Managed Property
“I ended up with a large amount of empty office space that I didn't know what to do with following the pandemic. Sentry Interactive was the perfect solution to sub let the space for coworking. This enabled me to turn desks into hot desks to enable flexible working and use for existing employees that wanted to return to the office”.
LucMD at Liberty Resourcing, Ltd
“Sentry Mobile Access is exactly what I need. I required a room to perform consultations with clients and found an existing office that would be ideal. I pay for the room only when I need it, I turn up and tap to unlock. I can even unlock with one tap on my Apple Watch. It’s simple and easy”.
CharlotteCEO and Founder at The Health Nutritionist
“I required a place to work from and host client meetings in downtown Lisbon. I book and pay for the meeting room a few times a week. To enter the meeting room I use NFC on my iPhone and touch the phone against the tile that has an NFC chip built-in to unlock the door. The Sentry app is easy and quick to use. Works just how I need it too”.
LéoCreative Art Director at LB Dsgns
“After WFH for sometime I got tired of the lack of space, distractions and no separation between work and home. I wanted some flexible workspace every now and then but didn’t want to pay WeWork prices. My friend recommended Sentry Interactive to be able to hot desk at the same place she does. It’s simple to book and pay for the space as and when I need it. All I need is my smartphone to unlock the office door for the time I’ve paid for”.
EliseCRO Specialist at Swift Monkey
“Being a multi-tenant landlord for a few office buildings there are times when space isn’t being used fully. I was able to use Sentry Mobile Access to help fill up the empty space I had when tenants couldn’t come up with internal uses for it. It’s been easy to attract new flexible workspace tenants thanks to Sentry’s app”.
NickChairman, Property Consolidation, LLP
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William Bainborough

Board of Directors

William is an experienced British entrepreneur, founder, and accomplished board executive and advisor for a number of businesses. He is the CEO and co-founder of Doordeck, the world’s only true cloud-based access control aggregator. He is also the managing director and founder of Group Secure, a leader in providing security, CCTV, and access control solutions, products, and installation for high-net-worth individuals in the UK. 

William established his first business at just seventeen and brings 20-plus years of in-depth experience and industry knowledge. He has a proven track record for building businesses from the ground up—and then leading them to profitability and a successful exit across a myriad of sectors including hospitality, retail, security, telecommunications, and e-commerce. William’s leadership, vision, and experience in creating cutting-edge SaaS-based technology platforms will prove invaluable for Sentry Interactive moving forward.

Denis Hébert

Denis Hébert

CHAIRMAN & CEO

Hébert began his career at Honeywell International where he held several leadership positions including Managing Director for the Automation and Controls business in France and eventually President of the NexWatch Corporation from 1999-2002. Hébert led HID Global as President & CEO over a transformative 12-year period from 2002-2015, where he provided strategic guidance and grew the business tenfold through a mix of strong organic and acquisitive growth. Most recently, Hébert was President of Feenics Corporation which is a cloud-based access control company that was successfully sold to ACRE LLC at the end of 2021. Hébert also served on the Board of Directors for the Security Industry Association (SIA) from 2009-2020 and was nominated to be Chairman of the Board for SIA from 2016-2018. He is currently Chairman of the Board for Nightingale Security based in Newark, CA.

Stephen Taylor Matthews

Board of Directors
Stephen is a very accomplished attorney, member of the Texas State Bar, licensed commercial real estate broker, and an avid philanthropist. He is an experienced executive board member, serving in leadership positions for more than 20 community councils and corporate boards—ranging from Boy Scouts of America to the ABBA Business Leaders Council, and most recently the American Bank BOD, the Real Estate Council of Austin, and the Marbridge Foundation BOT. With more than 35 years experience, Stephen and his firm, Barrond & Adler, L.L.P. are devoted to eminent domain cases in Texas.

Jon Davis

Board of Directors

Mr. Davis is an Experienced corporate board member, having served on boards of public, private equity-backed, and venture-backed companies. Jon possesses deep industry expertise in dairy, food processing, food technology and manufacturing, and food, beverage, and entertainment services. 

During Jon’s tenure of 25 plus years, he’s led operations, research and development, and mergers and acquisitions. He’s served as CEO and has been the founder and active board member for many successful enterprises—from startups to billion-dollar corporations. While COO and CEO of Davisco Foods International, Jon built a state-of-the-art cheese plant which was awarded the United States Dairy processing plant of the year in 2005 by Dairy Foods magazine. Currently, Jon is active with several non-dairy projects, including investments in local real estate, the Wayzata Brewworks, and his latest venture the new CōV restaurant in Edina’s Galleria.

Joe Caldwell

Founder and Chairman of the Board

Joe is an American entrepreneur, investor, and accomplished executive. He has co-founded, founded, and led many successful businesses, including US Internet, a leading fiber internet service provider, Securence, a leading provider of email filtering software, and Ravon, an industry-leading digital voice communications service. 

It was Joe’s venture, Municipal Parking Services (MPS), that inspired him in 2020 to start Sentry Interactive, an advanced touchless and staffless detection platform.

Caldwell currently serves as CEO and Chairman of the Board for Municipal Parking Services (MPS), a global tech company based in Austin, TX responsible for inventing and patenting technologies that assist in parking and security enforcement.

Joe was named one of Minnesota’s 500 Most Powerful Business Leaders for the past two years—and is a seasoned corporate board member. He’s served on boards of public, private equity-backed, and venture-backed companies—and has deep industry expertise in all aspects of digital technology.

Jason Bohrer

Jason Bohrer

Board of Directors

Jason Bohrer is one of the visionaries behind our mission to bring people back together safely and securely, in any environment, through Sentry’s advanced digital communications and detection platform. With over two decades of senior leadership experience, Jason’s track record of success spans across sales, operations, product innovation, strategy, and technology for domestic and global companies like Bexar Technology Partners, CPI Card Group, HID Global, and Motorola, Inc. Prior to launching Sentry Interactive, Jason was actively involved with several key technology transitions across multiple industries, including the contact and contactless EMV transitions in the U.S. payments industry and the adoption of smart card and mobile technologies in the global access and identity market. Jason was an inaugural member of the University of Chicago Executive Institute and holds a bachelor’s degree in Economics from the University of Texas at Austin. He also serves as the Executive Director for two industry-leading not-for-profit organizations: the Secure Technology Alliance and the U.S. Payments Forum.
Brent Terry

Brent Terry

Chief Operating Officer
Brent Terry leads the operations and solutions organizations at Sentry. This includes all product innovation, development, and operations management. A veteran in the technology space, Brent has more than 30 years of experience across a myriad of industries, like physical security technology and building automation, SAAS, hardware and software product development, internet, digital TV, interactive TV, digital media, telecommunications, and medical products and services. Prior to Sentry, Brent has spun up successful startups and led high-performing teams for some of the biggest global, Fortune 500 companies, including ARRIS, Conerco, Motive Communications, SeaChange International, and IBM. Brent holds a BS in Computer Science from the University of Louisiana. He also is the committee Chairman and Program Director for a non-profit organization responsible for the rollout of smart cards for physicians and first responders.