Top 5 Technologies Revolutionising Access Management for Front Desk Operations

Are you battling with the constant challenges of managing access and visitor experience at the front desk? Do you want access management that makes your life easier and provides better building security? 

Whether you’re a property manager that’s operating a bustling workplace or running a busy events venue, traditional access methods for staff and guests can turn out to be a time consuming headache.

We delve into the top 5 technologies to elevate your front desk experience from readerless mobile access to digital receptionist solutions. These innovative technologies are helping to deliver a smoother front desk experience and are reshaping the way property managers approach access management.

1. Reader-less Mobile Access

With reader-less mobile access technology, users can unlock doors and gain entry using their smartphones without requiring system upgrade. Near Field Communication (NFC) enables contactless communication between devices, allowing for quick and secure access without the need for physical keys or cards.

2. Pre-registration Check-in

Streamline the check-in process and minimize wait times with pre-registration and check-in technology. Guests can register for meeting attendance in advance, providing essential information and receiving digital visitor passes or access credentials beforehand. On the day of the meeting, guests can simply check in using their pre-registered pin code, reducing queues and ensuring smooth and efficient entry.

3. Calendar Integration

Integrate your access management system with popular calendar platforms like Google Calendar or Microsoft Outlook to simplify the scheduling and access management process. With calendar integration, you can schedule meetings or events directly in your calendar, and the access management system will automatically generate a digital visitor pass and access permissions for attendees. This seamless integration saves time and eliminates the need for manual data entry, ensuring that only approved individuals have access to designated areas at the scheduled time.

4. Staff-less Check-in Process

Avoid long queues and staffing challenges with a staff-less check-in process. Utilizing Sentry Interactive’s self-service kiosks, guests can check themselves in quickly and easily without the need for staff assistance. This not only reduces wait times but also frees up staff to focus on other tasks, improving overall efficiency and customer satisfaction.

5. Digital Receptionist for and unmanned Front Desk

Transform your front desk with a remote digital receptionist. With features including live digital face-to-face communication and remote multi-entrance management, visitors can receive assistance and access information even when there is no staff present. This innovative technology enhances the visitor experience, reduces staffing costs, and ensures that front desk operations run smoothly 24/7.

Experience the future for front desk operations today!

Grappling with outdated front desk operations is behind us, with the emergence of these technologies, managing access at your front desk has never been simpler. From streamlining the check-in process to providing self-service options for tenants and their visitors, these innovative solutions are transforming the front desk experience. Unlock the future of access management today. 

Contact us now to learn more about our comprehensive solution for front desk operations.

William Bainborough

Board of Directors

William is an experienced British entrepreneur, founder, and accomplished board executive and advisor for a number of businesses. He is the CEO and co-founder of Doordeck, the world’s only true cloud-based access control aggregator. He is also the managing director and founder of Group Secure, a leader in providing security, CCTV, and access control solutions, products, and installation for high-net-worth individuals in the UK. 

William established his first business at just seventeen and brings 20-plus years of in-depth experience and industry knowledge. He has a proven track record for building businesses from the ground up—and then leading them to profitability and a successful exit across a myriad of sectors including hospitality, retail, security, telecommunications, and e-commerce. William’s leadership, vision, and experience in creating cutting-edge SaaS-based technology platforms will prove invaluable for Sentry Interactive moving forward.

Denis Hébert

Denis Hébert


Hébert began his career at Honeywell International where he held several leadership positions including Managing Director for the Automation and Controls business in France and eventually President of the NexWatch Corporation from 1999-2002. Hébert led HID Global as President & CEO over a transformative 12-year period from 2002-2015, where he provided strategic guidance and grew the business tenfold through a mix of strong organic and acquisitive growth. Most recently, Hébert was President of Feenics Corporation which is a cloud-based access control company that was successfully sold to ACRE LLC at the end of 2021. Hébert also served on the Board of Directors for the Security Industry Association (SIA) from 2009-2020 and was nominated to be Chairman of the Board for SIA from 2016-2018. He is currently Chairman of the Board for Nightingale Security based in Newark, CA.

Stephen Taylor Matthews

Board of Directors
Stephen is a very accomplished attorney, member of the Texas State Bar, licensed commercial real estate broker, and an avid philanthropist. He is an experienced executive board member, serving in leadership positions for more than 20 community councils and corporate boards—ranging from Boy Scouts of America to the ABBA Business Leaders Council, and most recently the American Bank BOD, the Real Estate Council of Austin, and the Marbridge Foundation BOT. With more than 35 years experience, Stephen and his firm, Barrond & Adler, L.L.P. are devoted to eminent domain cases in Texas.

Jon Davis

Board of Directors

Mr. Davis is an Experienced corporate board member, having served on boards of public, private equity-backed, and venture-backed companies. Jon possesses deep industry expertise in dairy, food processing, food technology and manufacturing, and food, beverage, and entertainment services. 

During Jon’s tenure of 25 plus years, he’s led operations, research and development, and mergers and acquisitions. He’s served as CEO and has been the founder and active board member for many successful enterprises—from startups to billion-dollar corporations. While COO and CEO of Davisco Foods International, Jon built a state-of-the-art cheese plant which was awarded the United States Dairy processing plant of the year in 2005 by Dairy Foods magazine. Currently, Jon is active with several non-dairy projects, including investments in local real estate, the Wayzata Brewworks, and his latest venture the new CōV restaurant in Edina’s Galleria.

Joe Caldwell

Founder and Chairman of the Board

Joe is an American entrepreneur, investor, and accomplished executive. He has co-founded, founded, and led many successful businesses, including US Internet, a leading fiber internet service provider, Securence, a leading provider of email filtering software, and Ravon, an industry-leading digital voice communications service. 

It was Joe’s venture, Municipal Parking Services (MPS), that inspired him in 2020 to start Sentry Interactive, an advanced touchless and staffless detection platform.

Caldwell currently serves as CEO and Chairman of the Board for Municipal Parking Services (MPS), a global tech company based in Austin, TX responsible for inventing and patenting technologies that assist in parking and security enforcement.

Joe was named one of Minnesota’s 500 Most Powerful Business Leaders for the past two years—and is a seasoned corporate board member. He’s served on boards of public, private equity-backed, and venture-backed companies—and has deep industry expertise in all aspects of digital technology.

Jason Bohrer

Jason Bohrer

Board of Directors

Jason Bohrer is one of the visionaries behind our mission to bring people back together safely and securely, in any environment, through Sentry’s advanced digital communications and detection platform. With over two decades of senior leadership experience, Jason’s track record of success spans across sales, operations, product innovation, strategy, and technology for domestic and global companies like Bexar Technology Partners, CPI Card Group, HID Global, and Motorola, Inc. Prior to launching Sentry Interactive, Jason was actively involved with several key technology transitions across multiple industries, including the contact and contactless EMV transitions in the U.S. payments industry and the adoption of smart card and mobile technologies in the global access and identity market. Jason was an inaugural member of the University of Chicago Executive Institute and holds a bachelor’s degree in Economics from the University of Texas at Austin. He also serves as the Executive Director for two industry-leading not-for-profit organizations: the Secure Technology Alliance and the U.S. Payments Forum.
Brent Terry

Brent Terry

Chief Operating Officer
Brent Terry leads the operations and solutions organizations at Sentry. This includes all product innovation, development, and operations management. A veteran in the technology space, Brent has more than 30 years of experience across a myriad of industries, like physical security technology and building automation, SAAS, hardware and software product development, internet, digital TV, interactive TV, digital media, telecommunications, and medical products and services. Prior to Sentry, Brent has spun up successful startups and led high-performing teams for some of the biggest global, Fortune 500 companies, including ARRIS, Conerco, Motive Communications, SeaChange International, and IBM. Brent holds a BS in Computer Science from the University of Louisiana. He also is the committee Chairman and Program Director for a non-profit organization responsible for the rollout of smart cards for physicians and first responders.