Patch + Sentry Interactive: Revolutionizing Access Control in Modern Workspaces

Let’s unravel how Sentry Interactive transformed Patch’s access management, making it more innovative, efficient, and in tune with the needs of a contemporary flex workspace.

How many buildings are currently integrated with Sentry Mobile Access, and how many active users do you have across these locations?

Patch started with one location in Chelmsford and has recently opened two more in High Wycombe and Twickenham. We have over 300 active members across our sites and growing. We aim to be on every UK High Street so there will be lots of members using Sentry Mobile Access.

Can you briefly describe Patch’s mission and the challenges faced regarding access control for visitor and guest management before collaborating with Sentry Interactive?

Patch’s dynamic vision is to decentralize the workplace with a ‘Near Home’ solution that compliments a hybrid work model and re-energizes commuter towns and their high streets. Patch’s mission is to redefine unused spaces such as high street shops and transform them into coworking hubs within commuter towns across the UK, balancing productivity and fostering a sense of community. Before integrating with Sentry Mobile Access for a smart access solution, our biggest challenges lay in flex space member management and being able to administer day passes efficiently. Our outdated access control systems often led to issues like misplaced key cards and cumbersome manual processes for granting guest access. This posed operational challenges and hindered our aim to deliver a seamless and innovative access experience for our members, visitors, and guests that matched our company ethos.

What spurred Patch to seek out Sentry’s cloud-based access control solution?

The nature of today’s workspaces is dynamic and ever evolving. As Patch expanded its footprint, we needed to innovate and update our access control to shift to a mobile-first approach. Sentry’s promise of a software solution that integrated with our existing access control hardware to provide smartphone entry provided a quick integration without the need for new hardware and expensive installation. We also reduced administration time and cost by eliminating the need for traditional key cards and reducing the security risks these pose.

Can you shed light on the integration process? Were there any apprehensions, and how did Sentry Interactive’s solution align with Patch’s existing infrastructure?

Adopting new technology always comes with reservations. Our primary focus was ensuring a seamless transition without disrupting our operations and members. The initial concern was how quickly our site teams could be trained to manage access. Thankfully, Sentry Mobile Access powered by Doordeck is compatible with Nexudus, a system we already use for space utilization and room booking. Therefore, no new software was required to be introduced and learned. Integration was straightforward; we could embed Sentry Mobile Access functionality within our Nexudus-managed app. The installation was quick, easy, and straightforward.

Can you comment on user, employee, and visitor feedback since the integration of Sentry Interactive’s system?

It has been positive! The use of Sentry Mobile Access has been greeted with enthusiasm. Members appreciate the ease of use and the elimination of pesky vital cards. Visitors and contractors have praised the convenience of temporary mobile visitor passes, ensuring they access only the needed areas without compromising security. Sentry Interactive has elevated our workspace access experience.

With Patch’s expansion plans in mind, how integral will Sentry Interactive shape the access control for their forthcoming sites?

As Patch expands its footprint, our collaboration with Sentry Interactive is firmly within our plans. We’ve chosen Sentry Mobile Access as the go-to solution for all our future sites, making it the gold standard for access control in our spaces. This decision ensures that every new location benefits from the same consistent, streamlined, and secure entry experience, reflecting Patch’s commitment to blending innovative workspace design with cutting-edge technology.

Get in touch today to find out more about Sentry Mobile Access and our other connected workplace solutions!

Visit: to learn more about their sites and developments in the flexible workspace market.

“We’re excited about our journey ahead with Patch and how they are reusing high street premises in UK commuter towns for the evolution of the workplace. Their commitment to blending community and innovation together aligns perfectly with ours. Together, we believe we’re setting a new standard for the future of workspace access.”

Author – Guy Adderley, Director of Sales & Operations (UK and Europe)

William Bainborough

Board of Directors

William is an experienced British entrepreneur, founder, and accomplished board executive and advisor for a number of businesses. He is the CEO and co-founder of Doordeck, the world’s only true cloud-based access control aggregator. He is also the managing director and founder of Group Secure, a leader in providing security, CCTV, and access control solutions, products, and installation for high-net-worth individuals in the UK. 

William established his first business at just seventeen and brings 20-plus years of in-depth experience and industry knowledge. He has a proven track record for building businesses from the ground up—and then leading them to profitability and a successful exit across a myriad of sectors including hospitality, retail, security, telecommunications, and e-commerce. William’s leadership, vision, and experience in creating cutting-edge SaaS-based technology platforms will prove invaluable for Sentry Interactive moving forward.

Denis Hébert

Denis Hébert


Hébert began his career at Honeywell International where he held several leadership positions including Managing Director for the Automation and Controls business in France and eventually President of the NexWatch Corporation from 1999-2002. Hébert led HID Global as President & CEO over a transformative 12-year period from 2002-2015, where he provided strategic guidance and grew the business tenfold through a mix of strong organic and acquisitive growth. Most recently, Hébert was President of Feenics Corporation which is a cloud-based access control company that was successfully sold to ACRE LLC at the end of 2021. Hébert also served on the Board of Directors for the Security Industry Association (SIA) from 2009-2020 and was nominated to be Chairman of the Board for SIA from 2016-2018. He is currently Chairman of the Board for Nightingale Security based in Newark, CA.

Stephen Taylor Matthews

Board of Directors
Stephen is a very accomplished attorney, member of the Texas State Bar, licensed commercial real estate broker, and an avid philanthropist. He is an experienced executive board member, serving in leadership positions for more than 20 community councils and corporate boards—ranging from Boy Scouts of America to the ABBA Business Leaders Council, and most recently the American Bank BOD, the Real Estate Council of Austin, and the Marbridge Foundation BOT. With more than 35 years experience, Stephen and his firm, Barrond & Adler, L.L.P. are devoted to eminent domain cases in Texas.

Jon Davis

Board of Directors

Mr. Davis is an Experienced corporate board member, having served on boards of public, private equity-backed, and venture-backed companies. Jon possesses deep industry expertise in dairy, food processing, food technology and manufacturing, and food, beverage, and entertainment services. 

During Jon’s tenure of 25 plus years, he’s led operations, research and development, and mergers and acquisitions. He’s served as CEO and has been the founder and active board member for many successful enterprises—from startups to billion-dollar corporations. While COO and CEO of Davisco Foods International, Jon built a state-of-the-art cheese plant which was awarded the United States Dairy processing plant of the year in 2005 by Dairy Foods magazine. Currently, Jon is active with several non-dairy projects, including investments in local real estate, the Wayzata Brewworks, and his latest venture the new CōV restaurant in Edina’s Galleria.

Joe Caldwell

Founder and Chairman of the Board

Joe is an American entrepreneur, investor, and accomplished executive. He has co-founded, founded, and led many successful businesses, including US Internet, a leading fiber internet service provider, Securence, a leading provider of email filtering software, and Ravon, an industry-leading digital voice communications service. 

It was Joe’s venture, Municipal Parking Services (MPS), that inspired him in 2020 to start Sentry Interactive, an advanced touchless and staffless detection platform.

Caldwell currently serves as CEO and Chairman of the Board for Municipal Parking Services (MPS), a global tech company based in Austin, TX responsible for inventing and patenting technologies that assist in parking and security enforcement.

Joe was named one of Minnesota’s 500 Most Powerful Business Leaders for the past two years—and is a seasoned corporate board member. He’s served on boards of public, private equity-backed, and venture-backed companies—and has deep industry expertise in all aspects of digital technology.

Jason Bohrer

Jason Bohrer

Board of Directors

Jason Bohrer is one of the visionaries behind our mission to bring people back together safely and securely, in any environment, through Sentry’s advanced digital communications and detection platform. With over two decades of senior leadership experience, Jason’s track record of success spans across sales, operations, product innovation, strategy, and technology for domestic and global companies like Bexar Technology Partners, CPI Card Group, HID Global, and Motorola, Inc. Prior to launching Sentry Interactive, Jason was actively involved with several key technology transitions across multiple industries, including the contact and contactless EMV transitions in the U.S. payments industry and the adoption of smart card and mobile technologies in the global access and identity market. Jason was an inaugural member of the University of Chicago Executive Institute and holds a bachelor’s degree in Economics from the University of Texas at Austin. He also serves as the Executive Director for two industry-leading not-for-profit organizations: the Secure Technology Alliance and the U.S. Payments Forum.
Brent Terry

Brent Terry

Chief Operating Officer
Brent Terry leads the operations and solutions organizations at Sentry. This includes all product innovation, development, and operations management. A veteran in the technology space, Brent has more than 30 years of experience across a myriad of industries, like physical security technology and building automation, SAAS, hardware and software product development, internet, digital TV, interactive TV, digital media, telecommunications, and medical products and services. Prior to Sentry, Brent has spun up successful startups and led high-performing teams for some of the biggest global, Fortune 500 companies, including ARRIS, Conerco, Motive Communications, SeaChange International, and IBM. Brent holds a BS in Computer Science from the University of Louisiana. He also is the committee Chairman and Program Director for a non-profit organization responsible for the rollout of smart cards for physicians and first responders.