Every business manager knows that efficiency, good relationships, and accountability form the backbone of a thriving and profitable enterprise. But a highly connected workplace can also power a cohesive team, retain top talent, and keep loyal customers. Leveraging the correct technologies to streamline communications and operations can achieve just this.
With many companies operating from a hybrid structure today, ensuring a seamless, connected workplace has never been more critical.
Well-functioning hybrid workplace technologies use the internet and cloud computing to connect people regardless of location, maximizing work flexibility. Moreover, innovative centralized management systems now mean that workplace operations can also be managed remotely.
These remote managed platforms streamline workplace processes and achieve the flexibility that the modern workplace accommodates today.
In this article, we’ll look at visitor and employee management solutions that can help you leverage a connected work environment through streamlined front desk operations in today’s modern workplace.
Streamline and secure visitor check-In
Healthcare facilities, hospitality establishments, education campuses, and corporate and residential buildings all require time-consuming and repetitive visitor management tasks.
Visitor details, entry and exit times, and appointment details must be recorded. Plus, there are access cards to issue, and front desk staff may need to offer additional information to guests. They also have to notify hosts or appropriate departments that the visitor has arrived.
The right technologies can reduce this task completion time and improve accuracy. By automating these tedious and repetitive chores, employees can become more productive and focus on more engaging aspects of their jobs.
But can a single system do all of this for you?
Sentry Interactive’s Connected Workplace Experience transforms front desk operations through digitization of access management, visitor check-in, and workplace communications, all controlled by a centralized visitor and employee management system. Front desk or facility managers can control meeting or event invitations and mobile access permissions, all under a single pane of glass, accessible from any location via cloud software.
Sentry’s solution makes manual front desk logs and long wait times a thing of the past. Benefitting visitors, but also your business. You’ll need fewer front desk staff and those on duty can spend their time on more engaging tasks. Rather than trying to complete guest registers, assign access, and notify hosts, they can give a friendly and professional first impression and offer personalized attention to any queries.
Connecting workplaces through automated, seamless visitor management
Digital check-in and digital reception kiosk solutions don’t just improve management between the front desk, hosts, and guests. They can also serve as information hubs for everyone in the building.
For instance, as displayed by the Sentry Interactive Edge, Sentry’s brand new eight-inch multi-touch screen tablet that can be mounted on to walls next to the internal doors of a building or be fixed to front desk countertops. The Edge and the Sentry Interactive Tower help to create a frictionless visitor and employee management experience through remote managed communications, secure 2FA digital self-check-in and support by a digital receptionist. Designed to work in a staffless workplace these 3-in-1 digital kiosk displays automate the visitor or employee check in experience whilst engaging workforces through digital displays that bring the workplace to life.
Furthermore, Sentry Interactive’s re-engineered mobile access solution, Sentry Mobile Access, allows your front desk staff to grant mobile access permissions for particular doors in a building remotely. On top of this if a visitor is invited to a meeting or room via the Connected Workplace Experience Platform or more simply than that via the Google or Microsoft Outlook calendar integration, they are automatically granted mobile access permissions to the doors leading to the room following a successful check in on the Edge or Tower kiosks.
When not being used to check in by visitors these display kiosks will show remote managed content. Customizable to whatever you want to show to engage your workforce and visitors. This could be facility maps, transportation updates, and loyalty program information. In addition, these kiosk displays can offer short questionnaires on check in around the user experience to collect feedback for areas of improvement or log visitor compliance measures. A significant advantage of digital displays is that they run 24/7 without needing rest or requiring overtime.
In an educational setting, these kiosks function well as student portals, making it easy for new students to find facility maps, and stay updated with institutional events. Healthcare establishments, on the other hand, can use digital concierge displays to promote wellbeing initiatives or schedule real time announcements to patients or staff.
Regardless of the facility type, Connected Workplace Experience technology automates visitor and employee management, streamlines operational processes and drives engagement both internally and externally.
Using the Connected Workplace Experience for data-driven decision-making
Real-time data and automated facility reports give property managers valuable insights into property use. For instance, they can identify trends by determining peak access times. They can also verify building occupancy levels, underutilized space, and inefficient energy use.
Sentry Interactive’s Connected Workplace Experience technology logs all mobile door access data via Sentry Mobile Access as well as visitor check-in data from the Tower and Edge. This data is stored securely in the Sentry Interactive back-end management platform.
Such easy management and oversight allows property managers to track who entered, where they entered, and when to allow them to analyze and optimize.
Cloud connectivity and real-time access to data insights in a single platform also have numerous other benefits, including:
- Remote management of multiple properties simultaneously
- Frictionless access control
- Real-time access alerts identifying potential security concerns
- Automated remote backups, eliminating the risk of data loss
- Improved accountability and compliance
Boost productivity and engagement with digital workplace technology
Let’s recap: Digital visitor check-ins, automated and streamlined visitor management, and data analytics are essentials to building a connected workplace. What’s more, connected workplace technologies facilitate communication with visitors and employees alike. It ensures that everyone has access to the information they need, whether it’s a hospital map or a university class schedule
With Sentry Interactive, mobile security access is automated, and the option of the digital receptionist streamlines a remarkable Connected Workplace Experience. What’s more, by reducing administrative tasks, you’ll see an increase in employee productivity. Staff can instead focus on more strategic tasks, which has the potential to transform workplace dynamics.
Sentry Interactive turns any establishment into a secure, efficient, and connected space. Chat with us to learn how we can customize a connected workplace solution to improve your front desk operations and revolutionize your workplace community experience.
