Redefining Front Desk Operations and Access Management through Connected Workplace Experience

The modern workplace has changed, and a significant paradigm shift is underway for both occupiers and owners.

Office vacancy is at a 30-year high of 18.2% and workers are in the office 30% less days than they were pre-pandemic. So, it is imperative that a seamless, connected workplace experience is required to drive engagement, retention and occupancy.

Based on JLL’s Future of Work Survey, 77% of organizations concur that providing options for remote and hybrid work is vital for attracting and retaining top talent. With the demand for new dynamic workplaces providing hybrid and coworking solutions, organizations find themselves grappling with an array of challenges. Ensuring an optimal functioning of the workplace is imperative for managers to increase the potential for flexibility and productivity. The lack of a frictionless integration between physical and digital workplaces presents the need for a connected workplace where technology and workplace converge to boost efficiency, building security and user-experience. 

The evolution of the workplace is connected

A seamless integration is not just about connecting systems, it’s about creating an ecosystem that utilizes technologies to ensure smooth and intuitive interactions to experience higher levels of building automation, visitor experience and access management. An investment in a connected workplace solution that facilitates such frictionless integration leads to a streamlined user experience, fostering a relationship that embodies simplicity, backed by the power of trusted and secure systems.

As the demand for hybrid workplaces grows, companies are increasingly seeking innovative solutions that integrate with the existing software platforms that they already use to address the challenges of this new working paradigm, striving to create environments that are flexible, efficient, and conducive to effective collaboration. 

Companies like Nexudus, OfficeRnD and Coworks, provide comprehensive management software designed specifically for coworking and flexible workplace operators. Their tools automate operations and facilitate community building, easing the challenges of running and scaling flexible work environments. 

Meanwhile, tenant experience apps like HqO, Intergate, Locale, and Equiem are transforming the way occupants interact within their workspaces, providing seamless solutions for engagement and communication. These platforms enhance the workplace experience, fostering a sense of community while simplifying various amenities and services within the work environment.

Whilst Measurabl, Convergentz, and Hubstar work towards creating efficient and technologically advanced smart building and space management solutions. With a shared emphasis on sustainability, data-driven decision-making, and enhanced user experience, these firms provide integral support for modern, flexible, and environmentally responsible work environments.

Robust software and hardware solutions for a seamlessly connected work environment.

Sentry Interactive steps in as a key player amidst the evolving workplace software solution landscape, offering a meticulously crafted connected workplace experience by being able to integrate with management software for coworking and flex space, tenant experience apps and smart building ESG focused platforms via its Software Development Kit (SDK).

Through a seamless blend of intuitive design and cutting-edge technology, Sentry Interactive encapsulates its unique offering within a suite of solutions to provide a ‘single pane of glass’ platform that is designed to simplify and optimize workplace operations while reducing front desk operating costs and maximizing a return on investment.

This all-in-one Connected Workplace Experience seamlessly integrates front desk operations, facilities management, digital communications, a digital receptionist, big tech proprietary calendar integration with Microsoft Outlook and Google Calendar and mobile access through integration with existing access control hardware so that there is no need for new reader hardware or installation costs. Providing an end-to-end experience for front desk teams to tenants, employees and visitors that is unrivaled in the industry.

Unique to Sentry Interactive, the solution ingeniously synchronizes mobile access and visitor check-in functionalities with calendar integration. This innovative feature streamlines the scheduling, visitor management and building access process, a critical need in today’s dynamic workplaces, thereby ensuring efficient appointment and visitor management while optimizing the utilization of front desk resources and space.

With the integration of NFC Technology, the platform facilitates seamless mobile access for users of both iPhones and Android devices, ensuring compatibility with major legacy access control systems. This not only offers users an integrated experience but also simplifies access control for managers, making it an essential tool for modern, connected workplaces.

Sentry Interactive offers an array of hardware solutions which benefit from our award-winning software platform. The Edge, is a versatile 8″ multi-touch screen, that can be either wall-mounted next to doors or countertop mounted to the front desk. While the premium 55″ Tower transforms front desk operations, achieves ROI and improves tenant, employee and digital visitor experience in lobbies and receptions.

Sentry Interactive establishes itself as an invaluable integration partner for PropTech organizations, access control OEM manufacturers, wider security sector and for enterprises that are navigating their way through the modern workplace with their cohesive Connected Workplace Experience.

The future of work calls for offerings that are not just robust and reliable but also visionary and ready to empower companies with the tools necessary for a smooth transition into a new age of work.

To learn more about how Sentry Interactive’s Connected Workplace Experience platform provides secure, efficient and seamless workplace solutions connect with the Sentry Interactive team here.

William Bainborough

Board of Directors

William is an experienced British entrepreneur, founder, and accomplished board executive and advisor for a number of businesses. He is the CEO and co-founder of Doordeck, the world’s only true cloud-based access control aggregator. He is also the managing director and founder of Group Secure, a leader in providing security, CCTV, and access control solutions, products, and installation for high-net-worth individuals in the UK. 

William established his first business at just seventeen and brings 20-plus years of in-depth experience and industry knowledge. He has a proven track record for building businesses from the ground up—and then leading them to profitability and a successful exit across a myriad of sectors including hospitality, retail, security, telecommunications, and e-commerce. William’s leadership, vision, and experience in creating cutting-edge SaaS-based technology platforms will prove invaluable for Sentry Interactive moving forward.

Denis Hébert

Denis Hébert


Hébert began his career at Honeywell International where he held several leadership positions including Managing Director for the Automation and Controls business in France and eventually President of the NexWatch Corporation from 1999-2002. Hébert led HID Global as President & CEO over a transformative 12-year period from 2002-2015, where he provided strategic guidance and grew the business tenfold through a mix of strong organic and acquisitive growth. Most recently, Hébert was President of Feenics Corporation which is a cloud-based access control company that was successfully sold to ACRE LLC at the end of 2021. Hébert also served on the Board of Directors for the Security Industry Association (SIA) from 2009-2020 and was nominated to be Chairman of the Board for SIA from 2016-2018. He is currently Chairman of the Board for Nightingale Security based in Newark, CA.

Stephen Taylor Matthews

Board of Directors
Stephen is a very accomplished attorney, member of the Texas State Bar, licensed commercial real estate broker, and an avid philanthropist. He is an experienced executive board member, serving in leadership positions for more than 20 community councils and corporate boards—ranging from Boy Scouts of America to the ABBA Business Leaders Council, and most recently the American Bank BOD, the Real Estate Council of Austin, and the Marbridge Foundation BOT. With more than 35 years experience, Stephen and his firm, Barrond & Adler, L.L.P. are devoted to eminent domain cases in Texas.

Jon Davis

Board of Directors

Mr. Davis is an Experienced corporate board member, having served on boards of public, private equity-backed, and venture-backed companies. Jon possesses deep industry expertise in dairy, food processing, food technology and manufacturing, and food, beverage, and entertainment services. 

During Jon’s tenure of 25 plus years, he’s led operations, research and development, and mergers and acquisitions. He’s served as CEO and has been the founder and active board member for many successful enterprises—from startups to billion-dollar corporations. While COO and CEO of Davisco Foods International, Jon built a state-of-the-art cheese plant which was awarded the United States Dairy processing plant of the year in 2005 by Dairy Foods magazine. Currently, Jon is active with several non-dairy projects, including investments in local real estate, the Wayzata Brewworks, and his latest venture the new CōV restaurant in Edina’s Galleria.

Joe Caldwell

Founder and Chairman of the Board

Joe is an American entrepreneur, investor, and accomplished executive. He has co-founded, founded, and led many successful businesses, including US Internet, a leading fiber internet service provider, Securence, a leading provider of email filtering software, and Ravon, an industry-leading digital voice communications service. 

It was Joe’s venture, Municipal Parking Services (MPS), that inspired him in 2020 to start Sentry Interactive, an advanced touchless and staffless detection platform.

Caldwell currently serves as CEO and Chairman of the Board for Municipal Parking Services (MPS), a global tech company based in Austin, TX responsible for inventing and patenting technologies that assist in parking and security enforcement.

Joe was named one of Minnesota’s 500 Most Powerful Business Leaders for the past two years—and is a seasoned corporate board member. He’s served on boards of public, private equity-backed, and venture-backed companies—and has deep industry expertise in all aspects of digital technology.

Jason Bohrer

Jason Bohrer

Board of Directors

Jason Bohrer is one of the visionaries behind our mission to bring people back together safely and securely, in any environment, through Sentry’s advanced digital communications and detection platform. With over two decades of senior leadership experience, Jason’s track record of success spans across sales, operations, product innovation, strategy, and technology for domestic and global companies like Bexar Technology Partners, CPI Card Group, HID Global, and Motorola, Inc. Prior to launching Sentry Interactive, Jason was actively involved with several key technology transitions across multiple industries, including the contact and contactless EMV transitions in the U.S. payments industry and the adoption of smart card and mobile technologies in the global access and identity market. Jason was an inaugural member of the University of Chicago Executive Institute and holds a bachelor’s degree in Economics from the University of Texas at Austin. He also serves as the Executive Director for two industry-leading not-for-profit organizations: the Secure Technology Alliance and the U.S. Payments Forum.
Brent Terry

Brent Terry

Chief Operating Officer
Brent Terry leads the operations and solutions organizations at Sentry. This includes all product innovation, development, and operations management. A veteran in the technology space, Brent has more than 30 years of experience across a myriad of industries, like physical security technology and building automation, SAAS, hardware and software product development, internet, digital TV, interactive TV, digital media, telecommunications, and medical products and services. Prior to Sentry, Brent has spun up successful startups and led high-performing teams for some of the biggest global, Fortune 500 companies, including ARRIS, Conerco, Motive Communications, SeaChange International, and IBM. Brent holds a BS in Computer Science from the University of Louisiana. He also is the committee Chairman and Program Director for a non-profit organization responsible for the rollout of smart cards for physicians and first responders.